Cacaoii is made from fermented cacao beans and minimally processed into small, solid pieces that melt and dissolve in liquid. Because it is gently processed, it retains its natural minerals and antioxidants. Ceremonial cacao is known for its rich, grounding taste and its ability to support focus, mood, and a calm, sustained energy, without the jitters of coffee.

In short: Ceremonial cacao is made from whole cacao beans that are carefully fermented and gently prepared into small cacao pieces meant to be melted and drunk as cacao. It retains its natural fats, all its nutrients, and rich, full-bodied taste.

Normal cacao usually refers to cacao powder. While still 100% cacao, the cacao butter is removed and the product is more heavily processed. This makes it suitable for cooking and baking, but with fewer nutrients, a lighter taste, and without the full benefits of cacao.

100% ceremonial cacao is made from high-quality cacao beans that are carefully fermented, dried, and minimally processed. It’s traditionally prepared as a pure cacao paste and is intended to be consumed as a drink. The focus is on preserving the natural fats, nutrients, and energetic qualities of the cacao. It’s often used in rituals or mindful moments and has a rich, full-bodied taste.

100% cacao usually refers to cacao powder. It’s also pure cacao, but the cacao butter is partially or fully removed, and it’s more processed. This makes it lighter in texture and more versatile for baking, smoothies, or everyday recipes, with a less intense flavor and effect. It looses all the benefits of the beauty of cacao.

We believe in fair, direct trade. That’s why we work with Heart of Cacao, who partners closely with farmers in Honduras. Through this transparent supply chain, the cacao is sourced ethically, farmers receive fair wages, and sustainability and eco-friendly farming practices are prioritized at every step.

To keep your cacao fresh and full of flavor, store it with a little care in the original pouch:

• Keep it in a cool, dry place, away from heat and direct sunlight
  
• Avoid the fridge or freezer, as humidity can affect taste and texture
  

When stored properly, cacao stays rich, aromatic, and potent for months.

Share details about your shipping policies, item returns, or customer service.

Orders placed on business days before 17:00 are typically shipped the same day and are delivered the next day in NL/BE

Yes, we ship within Europe and a few Non European countries. Please note that shipping rates and times may vary depending on your location. International customers (outside EU) are responsible for any customs duties or taxes that may apply.

Shipping costs are calculated automatically at checkout based on your address and order value. Orders above a certain threshold may qualify for free shipping (see checkout for current terms).

Absolutely! Once your order is shipped, you’ll receive an email with tracking information. You can use this to follow your cacao's journey and know exactly when to expect it at your door.

Email your order number and the missing item to hello@cacaoii.com. We’ll check and arrange a reshipment or refund.

Please wait up to 3 business days, sometimes parcels are scanned as delivered a bit early. Also check with neighbours or reception. Still nothing? Contact hello@cacaoii.com

Before returning any item, please contact us first via email.

Unused and unopened products may be returned in their original condition. Return shipping costs are the responsibility of the customer, unless stated otherwise.

Once we have received your return, your refund will be processed within 5 days and credited to the original payment method.

Please note that products which have been opened or used cannot be returned.

We welcome partners to come along on the Cacaoii journey. For inquiries, please reach out to hello@caocaii.com and we'll get back to you asap!